Knowledge Base & Support
Frequently Asked Questions
Clear answers about 2M satellite accuracy, transparent $9.99 pricing, zero-app installation, and privacy compliance.
Our platform queries global SS7 and HLR (Home Location Register) network registers to identify the serving cellular sector (CID) and mobile switching center (MSC). We then cross-reference signal delay telemetry with high-resolution orbital satellite feeds down to 1–2 meter building and street precision to render both exact coordinates and interactive 3D aerial optics.
Have a Question Not Listed Here?
Our telecommunications support team is available 24/7 to answer questions regarding phone carrier lookups, Stripe billing, and API integration.